Working with David
Senior Case Manager
Daily Access to Work user
David’s designs have been previewed on large scale across the department and feedback has been excellent, clearly showing the initial brief has been fully understood and very effectively realised. Comments from Case managers centred around the clarity in the way the information was displayed, the easy to navigate layout and the positive way the products would drive efficiencies in the service delivery process.
David has been wonderful to work with as he actively seeks feedback on the granular details his designs while still maintaining the larger product focus. Taking on board feedback and clearly and effectively iterating changes to meet the customer need has led to a well realised and effective design which can be taken forward into the service delivery space.
Lead Developer
Team member
David created designs for all cases possible which made implementing them much easier. This also made the testing of tickets faster as they could compare the implementation to the design. David was always open to new ideas and listened to the input of the developers. We could give him insight into what was possible with the current libraries used and how much effort they would be and this influenced his designs. This ultimately, made our lives as developers much easier. David also checked our implementation before a ticket was tested to see if there were any deviations from the designs to save time required for testing.
His designs are very clean and intuitive, and he takes accessibility into account. He has a strong desire to continuously improve the designs, so the user gets the best experience possible.
I am very envious I wish I could design as well as David does. Each time David presented his designs to the client they were blown away.
National Gas
Senior Stakeholder
David had a good balance of professionalism and creativity. There was always an openness to flexing ideas and working on a solution that meets the needs of the project.
He worked well with Team Members, Partners, SMEs and Customers. His ability to provide us with the art of the possible opened our eyes to what the service could look and feel like at an early stage in the project.
Having David’s expertise and bringing previous experience into this project was valuable and provided some great guidance on how the service should be shaped.
David’s designs were of a high standard and a real strength in his ability. He would passionately talked through his designs in our sessions and this shows great confidence in the work that he produces. His ability to change designs on the fly in sessions was well noted and helped us have dynamic and efficient sessions.
Favourite Tooling
Figma
Prototyping, UI Design
Dovetail
User Research, insights
GDS
UK Gov Design System
ProtoPie
UI Interactions
Slack
Communication, teamwork
Front End
HTML, CSS, JavaScript
Miro
Workshops, mapping
Hotjar
User Heatmaps
+ much more
